Job Title: Field Service Technician

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Job Type: Regular Full-time; M-F, 7:30am – 4:30pm

Location: Spring, Texas

Industry: Municipal Water and Waste Water

Job Description: A field service technician is responsible for helping clients install, repair, and maintain equipment for chemical disinfection in municipal water and wastewater facilities. A few of the main duties of a field service technician are troubleshooting the equipment, servicing equipment, building relationships with customers, and seeking opportunities to resolve problems before they arise, and thoroughly document via electronic work order all tasks and services performed. Technician participates in the on-call rotation.

Responsibilities:

• Create reports of the customers serviced that day

• Follow all of the company's procedures

• Demonstrate how to use the equipment

• Troubleshoot any problems the customers are having

• Meet all of the appointments in a given day

• Respond quickly to customer problems

• Advise customers on status of the equipment

• Make equipment recommendations to customers

• Attention to Detail

• Self-Motivated

• Maintain and service vehicle as needed (refuel, change oil, tire pressure, repairs, etc.)

• Obey all applicable traffic laws and drive in according to the weather/road conditions

• Always make safety a priority

Qualifications of Field Service Technician:

• Ability to lift up to 55 pounds

• Ability to stand on your feet up to 8 hours a day

• Great communication skills to work with customers

• Amazing problem-solving skills

• Ability to diagnose problems with equipment